Monday, April 24, 2023

App Store reviews and social media depict user backlash against Snapchat’s new AI chatbot

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By Christine Hall and Haje Jan Kamps

Monday, April 24, 2023

As Twitter continues its absolutely farcical march toward its own demise, we are grabbing the popcorn to watch the fire blaze. In other news: Happy Monday, folks! — Christine and Haje

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Image Credits: Denis Charlet / AFP / Getty Images

The TechCrunch Top 3

  • Well blue check you out: Twitter users with over 1 million followers got their blue check marks back, even if they didn't pay for Twitter Blue, Ivan reports. It's interesting to note that many of the account holders were quick to separate themselves from being subscribers. Maybe it also has something to do with Twitter giving a gold check mark to a fake Disney account. Ivan has more on that.
  • No th-AI-nks: That's what Snapchat users are saying about its "My AI" feature, which launched last week. Sarah writes that the social media giant is seeing a spike in one-star reviews, which include calling for its removal.
  • To be Near you: At a time when there is a wave of doubt about cryptocurrency, Cosmose, a company that uses AI analytics to track in-store foot traffic and engage with shoppers online, is going all in on the digital currency. Rita reports that Cosmose, which recently closed on an undisclosed round of funding to value it at $500 million, is now working with Near's crypto solution. Even dropping Stripe to do so. It's a bold strategy, Cotton. Let's see if it pays off for ’em.

Startups and VC

Super.com, formerly Snapcommerce, launched its cash-back card SuperCash last October so that card users could build credit, amassing 5 million customers worldwide who have collectively saved over $150 million to date, according to CEO Hussein Fazal. Now it has its sights set on helping "everyday Americans" find deals and savings across multiple categories, including travel and shopping, via its super app, Christine reports.

Silicon Valley's quest to automate everything is unceasing, which explains its latest obsession: Auto-GPT. In essence, Auto-GPT uses the versatility of OpenAI's latest AI models to interact with software and services online, allowing it to "autonomously" perform tasks like X and Y. But as we are learning with large language models, this capability seems to be as wide as an ocean but as deep as a puddle, Kyle reports.

Go on, another handful for ya:

10 years of fintech failure: 3 more ideas that failed to live up to the initial hype

Do you remember P2P lending and on-demand insurance? If not, there’s a good reason: Despite a lot of hype, they’re just two of several fintech innovations that fizzled over the last decade.

For his latest TC+ column, fintech consultant Grant Easterbrook examined three more ideas “that initially seemed promising, but largely failed to change the financial services industry.”

According to Easterbrook, these misfires offer valuable lessons to today’s founders and investors: “Fintech entrepreneurs must remember the essential principle that the average consumer doesn't like thinking about money and often wants someone else to take care of it.”

Three more from the TC+ team:

TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code "DC" for a 15% discount on an annual subscription!

Read More

10 years of fintech failure: 3 more ideas that failed to live up to the initial hype image

Image Credits: TommL / Getty Images

Big Tech Inc.

Merchants have a lot of things to deal with when it comes to running their businesses, but Shopify wants to take one thing off their plate. Shopify is working with B2B payments provider Melio to add direct bill payments so that they can consolidate invoices and pay their bills in a more automated way via Shopify's platform. Mary Ann writes that this is the e-commerce platform's "bid to be a single-stop fintech for merchants."

Ring, ring…guess who's calling? It's PhonePe, and the company is out to challenge Google's dominance in India with an app store of its own. The Walmart-backed company is offering a "premiere experience for millions of users with high-quality advertisements and custom targeting, support for 12 languages and 24×7 live chat," Manish reports.

And we have five more for you:

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